Caudle wins Marcum award for customer service
Wednesday, May 2nd, 2012
ARAMARK custodian Paul Caudle has been awarded the Mary Ann Marcum Customer Service Award for the spring semester. President Lewis Walker and Frank Marcum presented the award at a standing-room-only reception in the Buell Management Building on April 18.
Thanks to Marcum’s generous gift in memory of his late wife, the award is presented biannually to Lawrence Tech employees of any job classification who provide their customers (including co-workers) with quality service, outstanding assistance, and cooperation. The award program provides a $1,000 prize, a desktop plaque, and a formal recognition on a permanent plaque in the Buell Management Building.
Caudle is a long-time member of our Campus Facilities Team and employed on contract with ARAMARK.
In addition to be extremely diligent in his work, Caudle is well known by many faculty, staff and students for his friendly smile and his kind words. He clearly enjoys working at the university and goes out of his way to encourage students.
One nominator remarked, “Paul is the first person I see every day when I arrive for work and his kindness really gets my day going with a good start.”
Another nominator noted, “Sometimes we overlook the people quietly going about their jobs but contributing so much…a helping hand, a smile or a pleasant word, and reassurance that they will always be there!”
Walker noted that Caudle is a deeply religious man who routinely goes to Detroit’s Cass Corridor and other communities to give out clothes and blankets to the poor and homeless and tell them about the love of God.
Caudle has been married to his wife, Sylvia, for over 22 years. They have two children and five grandchildren. He is an elder at his church, Bethel Deliverance Tabernacle, under the leadership of Pastor Milton C. Woods. One of his hobbies is watching sports and he shares his passion for sports with many of his friends at Lawrence Tech.